Translated using Hugo.lv
Aid for receiving electricity relief within the scope of the protected user service
Selected Organization: Būvniecības valsts kontroles birojs
Brief description:
A protected user (a poor or disadvantaged family (person), a multi-child family or family (person) in the care of which a child with disabilities is present, or a person with an I disability group who uses electricity in his or her own household for his or her own needs (end-use), shall be entitled to the marketing service of the protected user. Persons who apply for the support of the protected user shall be provided with consultative support in respect of the receipt of the service, the refusal of the service, the change in electricity contracts for the reduction of the applicable payment.
Beneficiaries:
Individual, Legal persons governed by public law, Private law legal persons
A poor or disadvantaged family (person), a multi-child family or family (person) in the care of a disabled child or a person with an I disability group who uses electricity in his or her own household (end-use).
Municipal social services, electricity traders can also receive advice.
Period:
The provision of aid shall take place in accordance with the working time of the institution.
Process description
Other information
Related Services
Redress options
Reminder
Laws and regulations
Elektroenerģijas tirgus likums
(Saeima; likumi; 6/8/2005)
Aizsargātā lietotāja tirdzniecības pakalpojuma noteikumi
(Ministru kabinets; noteikumi; 345; 9/1/2021)
Service references
Būvniecības valsts kontroles birojs
Contact details: K.Valdemāra iela 157, Rīga
Tālrunis: 67013302
E-pasts: pasts@bvkb.gov.lv
Information about service restored: 12.09.2022