Portal of State Administration Services
If you have become ill or if your child has become ill, the first step is to refer to your or your child's family doctor.
If the family doctor is not available, contact the doctor in the nearest medical treatment institution.
In the event of a disease, minor injury or medical advice, assistance may be sought to:
If you do not have your family doctor or want to re-register with another family doctor:
Outside the working time of family doctors, medical advice can also be obtained by calling the National Organised Family Doctors Advisory Phone 66016001.
For more information about how your phone works, read on the website of the Emergency Medical Service.
In cases of sudden trauma, sudden illness or worsening of chronic disease requiring urgent intervention by medical practitioners, assistance MAY be requested WITHOUT REFERRAL OF A DOCTOR.
The family doctor or treating physician shall open, extend and seal the sick leaves (sick leaves) electronically. If the duration of the disease is up to 10 days, you will be given a sick-leave sheet A. This means that the sickness money will be paid by your employer. The sickness allowance shall be paid for the days (hours) on which the worker would have had to work, not less than 75% for days 2 and 3 and not less than 80% for the day of sickness 4. The e-incapacity sheet A must be paid to the employer by the date of the next payout. For a sickness period exceeding 10 days, you will be granted sick leave B for which you can claim sickness benefits from the VSAA.
How do I submit an e-disability page?
In order to receive a benefit for the period specified on sick leave B, an application must be submitted to the SSIA.
This can be done by:
Information on incapacity pages, their status and numbers is available on the Latvija.lv e-service portal Sick sick leaves received.
If you cannot come to a medical treatment facility because of your health condition, the family doctor will evaluate the possibility of going home. Home visit to be lodged before 15:00. A number of population groups are provided with home visits of a state-paid family doctor. You can view a list with these population groups NHS's website. For other patients, the home visit of a family doctor shall be a fee service in accordance with the price schedule for payment services approved by the medical treatment institution.
Call the doctor's doctor's office or the medical treatment institution where your family doctor is practising to sign up for a home visit and agree on its time (as well as the cost of the visit).
Residents have a chance to get medical advice outside the working time of family doctors in case of a simple illness by calling the National Organised Family Doctors Advisory Phone 66016001.
They are provided by experienced medics on working days from 17.00 until 8.00 a.m., while on holiday and holiday days - the whole day.
If, according to the caller, the operator has doubts about the health of the person, the call will be forwarded to the Emergency Medical Service.
For more information about how your phone works, read Emergency medical services on the website.
Family doctors' advisory phone isn't an elevated charge.
Before travelling, it is certainly worth weighing all the health risks and ensuring that problems could arise in the event of a sudden illness, injury, etc. In such situations, the National Health Service (NSAs) European Health Insurance Card, or EHIC, is very useful, which confirms your right to receive the necessary or emergency healthcare to the same extent as it is provided to the national population. The card can be logged in:
For video learning how to apply for an e-service, see the video below:
When you log on to the card, you will receive it immediately, but if you used the e-service or sent the form, the card will be sent to you by mail.
Available on the website of the State Agency of Medicines register of medicinal products.
1. In the search at the Register of Medicines the name of the medicinal product (e.g. paracetamol) or the name of the active substance (e.g. paracetamolum) should be entered.
2. All medicinal products registered in Latvia containing the relevant active substance will appear in the search results.
3. Clicking the name of the selected medicine will display information about:
In Latvia, all the names of active substances of medicinal products are in Latin and search is also under such names. If you do not know the exact name of the medicinal product or active substance, it is sufficient to type the correct starting phrase and the applicant will offer several options from the Latvian Register of Medicinal Products.
If you find that the price of the medicine is higher than that indicated on the website of the State Agency of Medicines, you have the possibility to report it to State Agency of Medicines or Health Inspectorate.
Information on possible side effects of the medicinal product can be found at:
If you notice changes in your body or how you feel, talk to your doctor or pharmacist immediately.
It is most convenient to inform about adverse reactions to medicinal products on the website of the State Agency of Medicines in the section Report on adverse reactions to medicinal products, accidents with devices, biovigilanci.
! If a patient has possible side effects, it is not recommended to stop taking the medicine at his or her head, as discontinuation may lead to greater health risks than possible side effects.
In some cases, the patient may be treated as an adverse reaction, but another disease may be associated with it. Your doctor or pharmacist should therefore be consulted for further use.
The observed adverse drug reactions should be reported as health may be affected by the use of the medicinal product, and reports of adverse reactions help to understand more the effects of the medicinal product, and possibly new warnings may be added to the medicinal product in the future:
The reports received by the State Agency of Medicines are analysed by assessing the relationship between the medicinal product and the adverse reaction. If necessary, experts from the State Agency of Medicines may contact the rapporteur or the doctor for additional information.
An assessment of all the information obtained will lead to a decision whether the risk is justified and whether it is necessary to take any action to prevent any potential damage to public health.
As a result of reports, the Summary of Product Characteristics and Package Leaflet may be modified, including warnings to help avoid risks for other patients.
! When we report side effects, we make medicines safer.
The risk of adverse drug reactions may be significantly reduced
! Always contact your doctor if you have any doubts about whether the medicine is appropriate for you.
Usually, most side effects are mild and go over a few days with the body getting used to medicines.
The Emergency Medical Service (EMS)
The National Health Service (NHS)
The Health Inspectorate (HI)
The State Medical Commission for the Assessment of Health Condition and Working Ability (SMCAHCWA)
The Ministry of Health (HM)
Health information for me or children
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