If there is a need to find out information about your medical data, your minor children or those in custody, you can do it more easily and easily through the portal Latvija.lv or eHealth.

The e-Health portal will only make available electronically the data transmitted or entered by the healthcare institution into the single electronic information system in the health sector! Citizens can get acquainted with their basic health data (diagnoses, allergies, etc.) and other information by identifying on the portal eHealth.

If you use the E-Health portal, you will be able to see the following sections:

1. Personal data:
   • contact details, contacts, delegation of rights, and an overview of who and when viewed your information in the eHealth system;
   • settings for the way you want to receive information (reminders, notifications, etc.).
2. Records - information on e-records;
3. Referrals and results - information on e-shipments and their results;
4. Patient card - basic health data (diagnosis, allergies, regular medication, etc.);
5. Recipes - e-prescriptions received;
6. Incapacity leaves - received e-incapacity leaves;
7. Vaccination data - application for vaccination and information on the vaccination carried out;
8. Family doctor and EHIC - information about a family doctor, the possibility of submitting an application for a change of family doctor, the possibility of applying for a European health insurance card (EHIC);
9. E-Consultation - the possibility of looking past or applying for new e-counselling (only if your family doctor offers e-counselling!).

On the Latvija.lv portal, you can use e-services to link different types of information:

1. Medical records made - information on records of visits and medical services;

1. Shipments received - e-shipments received for medical services; 

1. My e-recipes - e-prescriptions received, an overview of medicinal products purchased;

1. Exams performed by the patient;

1. Patient diagnosis;

1. My visual diagnostic data - visual diagnostic imaging images and conclusions (e.g. X-ray, CT, magnetic resonance, etc.);

1. Results of medical services received by the patient;

1. Sick sick leaves received - received e-incapacity leaves;

1. My data VDEĀVK - for the purposes of clarifying the information stored in THE Disability Information System for persons who have existing disability assessment decisions, opinions or recommendations which have submitted an application for the performance or challenge of THE disability expert-examination.

If you want to make sure that your data is privacy, use the opportunity to learn data View History. If you want to limit data access to doctors, you can do this by using the service To give doctors access to my medical data.

However, it is important to know that when you limit or restrict information, medical practitioners are prevented from fully acquainted with your medical information, which may be important for health or life-critical situations.

If, because of the disease (your child or persons under custody) you were unable to work and you have been granted an e-incapacity sheet B, you may submit the corresponding application for sickness benefit (like other applications to the State Social Insurance Agency):

• using an e-service E-Supply to SSIA Services, when selecting “E-provision for sickness benefit”, complete it and submit it;

• when writing an application, signatures with a secure   electronic signature and send to the SSIA  e-address or pasts@vsaa.gov.lv;
• on-site at the SSIA or National and Local Government Unified Customer Service Centers.

Each citizen needs his or her own family doctor, who will be familiar with his medical history, advise on health prevention and treatment, and, if necessary, issue a referral for advice from a specialist or other service.

Information about your family doctor can be found at:

• using the eHealth portal section “Family doctor and EHIC”;
• when writing with secure electronic signature , a signed application to the NHS e-address or to nvd@vmnvd.gov.lv;
• in the presence of one of the NHSs territorial divisions by producing a personal identification document.

If you don't have your family doctor or want to change it:

• an e-service is available on the Latvija.lv portal To register with a family doctor;

• safe writing  electronic signature sign an application to NHSs  e-address or to nvd@vmnvd.gov.lv;
• using the State eHealth Portal;
• in the presence of one of the NHSs territorial divisions by producing a personal identification document.

You may be able to register with a family doctor if your actual place of residence is in the main area of the family doctor's activity. To find out what family doctors work around you:

1. write to NHSs  e-address;
2. call the National Health Service informative phone 80001234 (working days 8:30-17:00);
3. or type e-mail to info@vmnvd.gov.lv;

when you specify the city, street, and address you live in, you will have a list of family doctors around you.

It should be noted that a family doctor may provide healthcare services to a patient on his or her list of patients also outside the core area of his or her activity, in written agreement with the patient.

For medical advice from experienced medics outside the doctor's working time, you can also call the family doctor advisory phone 66016001.

Ask your family doctor how to apply for advice or studies.

In order to find out where public-paid healthcare services can be received (with only the patient's contributions), you should find out whether the doctor or medical treatment institution you choose provides a state-paid treatment. This can be found on the website of the National Health Service in the list of contractual states. Information shall be available there regarding medical treatment institutions and doctors working there providing State-paid healthcare services, as well as information regarding doctors who are entitled to discharge State reimbursable medicinal products.

In order to receive State-paid outpatient, hospital or laboratory health services, you need a referral from a family doctor or a specialist. If you have received a referral, you may refer to any medical treatment institution providing state-paid treatment.

A service that is not paid from State budget funds is a fee service. A schedule of services is available in each medical treatment institution, which should be placed in a visible location for patients, often on the institution's website. Detailed information on population groups eligible for service benefits is available from the National Health Service.on the website.

You have the opportunity to request information on the costs of medical services received (both state-paid and insurers' and self-paid services) for yourself, your underage children or those in custody:

• the e-service is available on the Latvija.lv portal;

• safe writing  electronic signature sign an application to NHSs  e-address or to nvd@vmnvd.gov.lv;
• using the State eHealth Portal;
• in the presence of one of the NHSs territorial divisions by producing a personal identification document.

To find out which medical treatment institutions provide state-paid healthcare services and where they can be received more quickly, you can visit the Internet site rindapiearsta.lv. The waiting times vary from one treatment institution to another, and if you have to wait in line for the receipt of a State-paid service in one treatment institution, you have the right to refer to another institution where the waiting lines are missing or less. The information available on the site is informative and is updated on a monthly basis.

On the vaccination of a child and what vaccines are paid for by the State, read on the Centre for Disease Prevention and Control's website.

When travelling abroad, it is certainly worth weighing all health risks and providing for situations that could arise in the event of a sudden illness, injury or other health problems. In such situations, the European Health Insurance Card (EHIC) is very useful, which demonstrates your right to receive the necessary or emergency healthcare to the same extent as it is provided to the people of the country concerned. The card can be logged in:

1. electronically, on the eHealth portal My EHIC;
2. using an e-service To apply for a European Health Insurance Card (EHIC);

1. when sent securely  electronic signature sign the application form to the NHSs  e-address or nvd@vmnvd.gov.lv;
2. on-site at the NHS;
3. by post (by sending an application form) to the NHS.

The EHIC shall not cover the costs of patient contributions or repatriation (transportation) in the event of a serious illness or death of a patient. In addition, you can purchase private travel insurance that covers these costs.

If, when travelling to the Schengen Agreement, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Greece, Luxembourg, the Netherlands, Portugal, Spain, Spain, Sweden, Norway, Iceland, Czech Republic, Estonia, Lithuania, Liechtenstein, Malta, Poland, Slovenia, Slovakia, Hungary, Switzerland, as well as the United Kingdom and Ireland, when moving and in the territories of these countries, you need narcotic drugs and psychotropic medicines for medical purposes, only if you have received them Medical authorisation for the carrying of narcotic drugs or psychotropic substances approved by the Health Inspectorate. The certificate shall be issued by a doctor who has prescribed a special prescription for the patient's outpatient treatment in accordance with the procedures specified in the regulatory enactments regarding the prescribing.

The following may be obtained for the approval of a certificate by the Health Inspectorate:

• Riga, Klijans Street 7;
• Culinary, City Square 2;
• Daugavpils, 18 November street 105;
• Valmiera, L. Paegis Street 9;
• Jelgava, Zemgale Prospectus 3.

Informative phone 67081600.

Disability-related documentation can also be submitted and reviewed in a convenient way, provided that the computer and the information required for identification are available.

In order to perform a disability expert-examination, a person must first go to his or her family or treating doctor, who will, if necessary, perform a transfer to the State Commission for the performance of disability expert-examination. A person or his or her legal representative shall submit an application to the commission with a request for an expert-examination of the disability. This can be done by:

• using the e-service Application to the SMCAHCWA for carrying out a disability expert-examination;

1. inscriptions application, secure signatures  electronic signature and send to SMCAHCWA  e-address or to pasts@vdeavk.gov.lv;
2. in the presence of one of the SMCAHCWA departments.

It is necessary to add the following documents to the submission:

1. referral of the family or treating doctor to the commission;
2. Functional Capability Self-Assessment Questionnaire for Persons aged 18;
3. other medical documents of a person, if the family or treating doctor or the person himself considers it necessary for an expert-examination of the disability;
4. sick-leave sheet B, if any.

If you want to challenge the disability expert-examination decision, you can do so:

• using the e-service Application to challenge the disability expert-examination decision;

1. inscriptions application, secure signatures  electronic signature and send to SMCAHCWA  e-address or to pasts@vdeavk.gov.lv;
2. in the presence of one of the SMCAHCWA departments.

If you have existing disability expert-examination decisions, opinions or recommendations, or have submitted an application for disability expert-examination, or to challenge a decision, you may use e-service My data SMCAHCWA in which it is possible to ascertain the information stored in the information system of the National Commission for Health and Health Examination Doctors (beginning in 1998).

Using an e-service My data SMCAHCWA, you have a chance without arriving in the face of SMCAHCWA:

1. access their disability assessment decisions and opinions;
2. manage your information to the SMCAHCWA;
3. set up settings for automatic receipt of disability expiration information or expiration of a disabled certificate.

If you already have a disabled card and want to apply for it again, you can do it electronically by selecting it from the e-service list Re-issue of a disabled person's certificate. The service may only be used to obtain a re-disability certificate until the expiry of the existing disability certificate, for example if it has been lost, damaged, etc.

The Emergency Medical Service (EMS)

The National Health Service (NHS)

The Health Inspectorate (HI)

The State Medical Commission for the Assessment of Health Condition and Working Ability (SMCAHCWA)

The Ministry of Health (HM)

Sick leaves and treatment in case of illness

Workplace health