An electronic address or e-address allows citizens and entrepreneurs to activate with a single click the possibility of all communications with national and local authorities being carried out electronically and in one place in their e-address, as well as a single communication platform for all public authorities.

E-address is a single communication platform that can be assimilated to existing internet banking – in a closed environment, via the national administration services portalLatvija.lveach user of the e-address shall have a secure account ensuring receipt and storage of official messages from the national authorities. The e-address also provides an opportunity for the citizen and the entrepreneur to send a message to any public and local authority over two and a half thousand.

E-address will not replace e-mail – you will be able to receive information about entering an e-mail message to your e-mail address, but not the message itself.

E-addresse deals with important issues, for example, people often have different declared and real residence, as well as a large number of Latvian nationals staying long abroad. Given that access to the environment is not everywhere, it is also easier for people with special needs, thanks to an e-address, to communicate with the country.

With the establishment of an e-address, the person will make known to the State that in future he or she wishes to communicate only electronically with the national regulatory authorities. For example, if the population so far received reports (call for elections) or invoices (calculation of real estate tax) from the State to the address of the declared place of residence, then creating an e-address will further send the information electronically to the e-address.

The required use of an e-address is defined as:

1. all State and local government institutions, planning regions, State universities and scientific institutes, public foundations, public prosecutor's office and individuals to whom the task of public administration has been delegated;
2. For reserve soldiers, the e-address shall be mandatory as from 1 February 2019;
3. Courts, sworn bailiffs and insolvency administrators from 2020;
4. For legal individuals (merchants and other entities registered in the Enterprise Register – associations, foundations, trade unions, political parties, religious organisations, etc.), the e-address can be used on a voluntary basis, but from 1 January 2020 the use of the e-address will be mandatory.

To create an e-address, you must log on to the Latvija.lv portal with special features for creating it.form.

For more information:https://www.latvija.lv/Lvp/BUJEadrese

You can access your e-address from the portalLatvija.lvin the “My Workplace” section (in the upper-right corner of the page).

E-addresses are subject to high security requirements and can be accessed through the Latvija.lv portal by means of a certain level of (national guaranteed) electronic identity. They are currently a identity card (eID card), a mobile eParaksts mobile or eParaksts card for legal persons. (“3 Steps to Your Free eParakstam“, “Using your eID card“).

Where to get e-address access features?:

1. Identity card or eID card* (electronic identification card) - in the Office of Citizenship and Migration Affairs. When you apply for a card, remember to apply for an e-signature (when you receive the card, you will be provided with PIN codes that you will need to use in the future). If you have an eID card but have forgotten access codes or no e-signatures, then you do not need to make a new card! You must go to the nearest branch of the Office for Citizenship and Migration Affairs, where you will be updated with both access codes and e-signatures within a few days.
2. Mobile app eParaksts mobile * – how to get it viewedhere.
3. email card for legal persons – how to get it lookhere.

* As from January 2019, e-signature on the Electronic Identification (eID) cards and eParaksts mobile solution provide an unlimited number of times and free of charge.

E-address is convenient and simple, but if people do not have the necessary computer skills or the system seems to be complicated, a solution has been established to allow others to view messages in an e-address, for example, grandparents can mandate adult grandchildren, etc. Legal persons, on the other hand, have the possibility to grant an authorisation to employees by attaching an e-address to normal business proceedings.

To avoid any doubt about the behavior of the authorized person, the system accumulates information about all the activities that are being performed in your e-address. The owner of the e-address, using the “Activities carried out” link established in the e-address, can at any time verify who and what actions have been performed.

How do I create an authorisation for an individual's e-address?

An authorized person will only be able to view messages that have entered your e-address, it will not be able to send a message from an e-address or use e-services for you, nor will it be possible to make payments from an e-address. The authorised person will be able to find out what information has come to your e-address and further inform you.

To authorize another person to access and view your e-address:

1. After being identified in the Latvija.lv portal with your identity card (eID card) or mobile app eParaksts Mobile, you should find the “Profile/Settings” message on the left side of your e-address account and choose “Access rights”.
2. To add a specific person, you must choose “Add new”.
3. The proposed form shall indicate the given name and surname of the authorised person, the personal identity number, as well as the period of authorisation, whether or not open or for a specified time.
4. Note that you agree to grant access rights to this person and press “Save”.
5. If all the information is correctly entered, you will see the message “The delegate has been successfully created!” on the screen.
6. The person you have authorized to access your e-address will receive a notification of it in your e-address.

How the authorized person will access your e-address:

1. The authorised person will have to select the “authorised” message before identification on the portal Latvija.lv.

   How do I create an authorisation for an e-address of a legal person?

   The legal person has the possibility to delegate the right to manage the e-address of the undertaking to another person. You can only assign permissions to read, read, and write, or to read and delete e-address messages. Any combination with this right may also be granted, providing another person with full access to an e-address account.

   If there are more than one person with the same right of signature, the other signatory parties must also sign the authorisation, otherwise the authorisation will not be granted and the authorised person will not be able to access the e-address.

   To empower a natural person to view or manage an entity's e-address:

   1. To apply as a legal person to the Latvija.lv portal, you must select a “Legal Person” from the authentication window.
   2. After being identified on the Latvija.lv portal with your identity card (eID card) or eParaksta card for legal persons, you must find “Profile/Settings” on the left side of your e-address account and select “Mandate”.
   3. To add a specific person, you must choose “Add new”.
   4. You can create a new authorization, change something in your existing authority, or terminate the authorization;
   5. Indicates the name, surname and personal identity number of the person you are authorizing.
   6. Selects the type of authorization — the right to read, read, and write, or read and delete e-address messages. You can choose one, more, or all of the functions that you are offering to assign to the authorized person.
   7. Press the “Sign” button. The mandate will have to be signed with a secure electronic signature - you will see the text of the authorization on the screen and press the “Sign with the time stamp” area on the left.
   8. When you're signing, you'll see “E-service complete!” on the screen.

   How the authorized person will access your e-address:

   1. The authorised person will have to select the “authorised” message before identification on the portal Latvija.lv.
   2. The company that you want to represent should be selected from the list. The person will have access to your company's e-address account, with rights to the specified amount.

E-address information materials

3 Steps to Your Free eParakstam

Reserves for soldiers

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Year of e-address (01.06.2019.)

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Will the email replace my email address?

The e-address will not replace the e-mail address, but it can be assimilated to the online banking solution. When you create an e-address, you have the option to specify your e-mail address to which you will send information about messages you receive, but not the messages themselves.

Can I create my e-address for free?

The establishment and use of an e-address shall be free of charge. It is important that the means of identification with which the e-address can be accessed are available: a personal identity card (eID card) with an active electronic signature, a mobile eParaksts mobile application, or an eParaksts card for legal persons. E-signed Electronic Identification (eID) cards and eParaksts mobile solution provide an unlimited number of times and are free of charge.

How do I do if I have an eID card, but I've forgotten the access codes or I don't know about the number of e-signatures?

If you have an eID card but you have forgotten the access codes, or if you have not activated e-signatures, you do not need to make a new card, you should go to the nearest branch of the Office for Citizenship and Migration Affairs, where you will restore both the access codes and activate e-signatures within a few days. As from January 2019, an e-signature is provided on electronic identification (eID) cards for an unlimited number of times.

Can I also access the e-address with my bank authentication?

The e-address can only be activated and accessed by means of a certain level of electronic identity. They are currently a identity card (eID card), a mobile eParaksts mobile or eParaksts card for legal persons.

It is not possible to access the e-address by means of an online bank identification, as no bank has yet passed the statutory security certification. The Law requires qualified electronic identification tools for creating and accessing an e-address. This means that such identity verification has identified security and technical requirements that are regularly audited and supervised on the national side. The Law stipulates that identification with such tools is equivalent to the confirmation of a person's identity on the ground - i.e. the presentation of a passport or an eID card. Any provider of identification services may qualify his or her means to meet this level, but for the time being, other identification tools in Latvia have not received such status.

Can I also access an e-address from my mobile phone?

Yes, you need a mobile app to do thisesigned mobile. It's a free app that is freely available to everyone. To start using eParaksts mobile, visit the www.eparaksts.lv website and apply for this service. eParaksts mobile is a tool that, just as eID is state-maintained and meets the highest security requirements.

To whom can a person send letters from his e-address?

Each resident or economic operator will be able to send letters to the national and local authorities from his or her e-address. It will not be possible to send messages to other citizens or entrepreneurs.

Which specific national and local authorities will be able to communicate through an e-address? Will you be able to contact your utilities?

With all authorities included on the website of the Enterprise RegisterList of public persons and bodies. These are both ministries and state institutions, municipalities and municipal authorities, as well as municipal capital companies such as utilities and schools.

If a person (resident or business) has created an e-address on the Latvija.lv portal, the authorities will find out that the person has an e-address when sending a letter to the person, searching for the personal code or company registration number, and in this case the letter will be sent to the e-address instead of to the declared address.

Is it possible to delegate another person to manage my e-address?

This option is not currently available, but the future development of the e-address solution provides for such a function.

Why can't letters from public/municipal authorities be sent to private email?

The e-address solution can be assimilated to a secure internet banking solution, in a closed environment, in the service portal Latvija.lv, and a personified account will be available to each e-address user to ensure that messages are sent, received and stored. E-addresses must be safe, since consignments which may be sent to and from an e-address may contain both personal data and commercial secrets and sensitive information. Banks also do not send important information to e-mail, but to internet banking, a safe environment protected from the risks of deception.